workshops, training and seminars

Sometimes, when interacting with people from other cultural backgrounds, communication can be difficult and ineffective, even when a common language is spoken.

Misunderstandings keep reoccuring, following the same pattern and people feel that they are talking in circles. The blame often falls on the other person’s character and relationships deteriorate. Conflict may arise.

People from different cultures often communicate quite differently. Being introverted or extroverted, explicit or evasive, emotional or restrained can be a character trait but it can also be determined by a person’s culture.

During cultural facilitation sessions, the aim is to create awareness and analyse the culture-based aspects which can cause ineffective communication. Aside from helping increase cultural knowledge, the exploration of mindfulness and identity awareness are used to help understanding. Once the issues are defined and understood, new ways of interaction are recommended in order to help establish better communication patterns.