Her intercultural background comes from personal and professional experience of living in seven countries. She is fluent in six languages. This has provided her with the understanding of the kinds of issues that can arise within culturally diverse environments and what to be aware of in order to communicate effectively during cross-cultural interactions.
Her postgraduate qualification as an MA in Intercultural Studies gave her the academic foundation which enables her to better analyze and contextualize her experiences, and apply this knowledge in her professional practice. Furthermore she is accredited as a mediator by the School of Psychotherapy and Counseling Psychology at Regent’s University in London.
Her professional range spans from intercultural competence training to tuition in intercultural communication and mediation, as well as intercultural conflict management. Her publications include psycho-linguistic issues arising during cross-cultural mediation situations as well as experiential learning about identity in order to obtain intercultural competences.
With a professional background and extensive experience in communication design and localization, she is aware of the importance of creativity and thinking outside the box to general problem-solving and effective cross-cultural understanding. Creativity is furthered by openness to the unknown and the foreign, and a welcoming of the apparently strange – both being essential to confronting obstacles as well as successful communication across cultures. Tools in acquiring this ability include, among others, the implementation of mindfulness and the exploration of identity.
She has worked for Bob Noorda, Alessandro Mendini, Swatch, Google and many private clients in Europe and Japan. As an independent mediator she is a panel member of the Irish mediation group ONE~resolve (www.oneresolve.ie). She has been appointed as a member on the panel of experts for intercultural mediation at the ÖBM (Österreichischer Bundesverband für Mediation, i.e. Austrian Mediation Association).
In 2014 she was appointed as a member of the European Cultural Parliament.